Angell Pharmacy Client Experience Survey
Please help us provide the special Angell care you've come to expect by taking two minutes to tell us about your experience with our pharmacy. We are honored to care for your pet and strive to provide excellent service every time we help you!
Take Survey
 
Thinking back to your most recent Pharmacy experience...

 
What was the date of your most recent interaction with the Angell Pharmacy? *

Please estimate if you can't recall the exact date of your interaction.
 
Was your interaction over the telephone or in person? *


 
How satisfied were you with the time it took to reach a pharmacy associate on the phone? *

Please rate with a 5 meaning "Extremely satisfied" and a 1 meaning "Not at all satisfied".





 
How courteous and professional was the pharmacy associate you spoke with? *

Please rate with a 5 meaning "Extremely satisfied" and a 1 meaning "Not at all satisfied".





 
Was the pharmacy associate able to fully address the reason you called?

If the associate had to redirect your call, then please answer whether your call was redirected successfully and appropriately.
     
 
Please provide a brief description of the reason for your call and what the associate could have done better to help you. *

If you recall the associate's name, please include it below.
 
Please provide any other details or comments you'd like to regarding your telephone interaction.

If you recall the associate's name, please include it below.
 
How satisfied were you with the length of time you had to stand in line to reach the Pharmacy window? *

Please rate with a 5 meaning "Extremely satisfied" and a 1 meaning "Not at all satisfied".





 
How courteous and professional was the associate who helped you at the Pharmacy window? *

Please rate with a 5 meaning "Extremely satisfied" and a 1 meaning "Not at all satisfied".





 
Was your prescription order ready as expected? *

     
 
Did you choose to wait in the hospital for us to complete your order, or return later? *


 
How satisfied were you with the time it took to complete your prescription order? *

Please rate with a 5 meaning "Extremely satisfied" and a 1 meaning "Not at all satisfied".





 
Please provide any other details or comments you'd like to regarding your in-person Pharmacy interaction.

If you recall the associate's name, please include it below.
 
Overall, how satisfied were you after this experience with Pharmacy? *

Please rate with a 5 meaning "Extremely satisfied" and a 1 meaning "Not at all satisfied".





 
What products or services would you like to see our Pharmacy offer that it currently does not?

 
Would you like to be contacted regarding your responses to this survey? *

     
 
Please provide your preferred contact information (phone or email) below. *

Thank you!
Your information was submitted successfully and will be used to improve future pharmacy experiences.
Angell Pharmacy Online
Powered by Typeform
Powered by Typeform